Last updated: 21 September 2026
Data controller
The controller responsible for personal data processed through this website and direct bookings is Virtudes Navarro Mauro.
Correspondence address: Calle del Jilguero 2, nº 15, 03015 Alicante, Spain
Data we collect
When you make an enquiry or a direct booking, we may collect the information needed to manage it: name, email address, phone number, reservation dates, number of guests, booking notes and payment-related booking information.
Why we use your data
We use this information to manage reservations, process payments, communicate about the stay, provide guest support, comply with legal obligations and protect our legitimate interests in managing the accommodation.
Legal basis
We process booking information because it is necessary to enter into and perform the accommodation contract, to comply with legal obligations and, where applicable, with your consent.
Service providers
We use trusted providers necessary to operate direct bookings and payments, including Smoobu for the booking system, Stripe for payment processing and Framer for website hosting. These providers process data only as necessary to provide their services.
Retention
We keep personal data for as long as necessary to manage the booking and thereafter for the periods required by applicable legal, tax and accounting obligations.
Your rights
You may also lodge a complaint with the Spanish Data Protection Agency (AEPD).